Customer service is at the top of what eDev does really well. “People think about cutting down costs and they say, ‘instead of spending five hours with the client, let’s spend one hour and that will save us money,’ ” Mr. Sharif says.   

Survival for Small - Medium size Business in current economic recession has been a big challenge, but in reality recession survival strategy is not the ultimate goal, the success lies when you manage to generate revenue and increase customer base.

eDev  is not only surviving but since the last  year it has doubled revenue and staff, while ensuring its business plan addresses short-term challenges in ways fully aligned with its long-term vision.

Read the Complete Story